(2017) LEGACY - 24/7 IT Help Desk

(2017) WHOLESALE - PC/MAC RMM Service

1 Machine License Included
- Hardware & Software Audits
- Performance & Preventive Maintenance Reports
- LogMeIn Pro License - Remote Control
- Webroot Antivirus License
- Windows Update Patch Whitelisting Service
- Antivirus Scans & Removal
- Malware Scans & Removal
- Automatic Windows Updates
- Automatic Adobe Updates
- Automatic Java Updates
- Desktop Performance Monitoring
- Administrative Scripting

(2017) WHOLESALE - SERVER - Preferred Care

1 Server License Included
- NO CONTRACTS (Month to month service - cancel anytime without penalty)
- Patch Deployment by MYDWARE Data Centre
- MYDWARE Data Centre will troubleshoot patch failures
- MYDWARE Data Centre will work on issues alerted by agent installed on server
- Full remote problem resolution by MYDWARE Data Centre
- Discounted Project Services
- Priority escalation for on-site service (on-site service billed at standard hourly rate)

  • - All benefits of Essential Server Care - plus
(2017) WHOLESALE - SERVER - Elite Care

1 Server License Included