24/7 IT Help Desk

  • Essential PC Care

    From $8.00/mo
    Order Now
    • 1 Machine License Included
      - Hardware & Software Audits
      - Performance & Preventive Maintenance Reports
      - LogMeIn Pro License - Remote Control
      - Webroot Antivirus License
      - Malwarebytes Anti-Malware Pro License
      - Windows Update Patch Whitelisting Service
      - Antivirus Scans & Removal
      - Malware Scans & Removal
      - Automatic Windows Updates
      - Automatic Adobe Updates
      - Automatic Java Updates
      - Desktop Performance Monitoring
      - Administrative Scripting
  • Essential PC Care + 24/7/365 Help Desk

    From $40.00/mo
    Order Now
    • 1 Machine License Included
      - Hardware & Software Audits
      - Performance & Preventive Maintenance Reports
      - LogMeIn Pro License - Remote Control
      - Webroot Antivirus License
      - Malwarebytes Anti-Malware Pro License
      - Windows Update Patch Whitelisting Service
      - Antivirus Scans & Removal
      - Malware Scans & Removal
      - Automatic Windows Updates
      - Automatic Adobe Updates
      - Automatic Java Updates
      - Desktop Performance Monitoring
      - Administrative Scripting
      - North American Based End-Client Phone Support
      - Windows, Mac, Linux & Mobile Support
      - Administrative Tasks
      - Virus & Malware Removal
      - Software Installations
  • Essential PC Care + After Hours / Holidays Help Desk (5pm-9am)

    From $24.00/mo
    Order Now
    • 1 Machine License Included
      - Hardware & Software Audits
      - Performance & Preventive Maintenance Reports
      - LogMeIn Pro License - Remote Control
      - Webroot Antivirus License
      - Malwarebytes Anti-Malware Pro License
      - Windows Update Patch Whitelisting Service
      - Antivirus Scans & Removal
      - Malware Scans & Removal
      - Automatic Windows Updates
      - Automatic Adobe Updates
      - Automatic Java Updates
      - Desktop Performance Monitoring
      - Administrative Scripting
      - North American Based End-Client Phone Support
      - Windows, Mac, Linux & Mobile Support
      - Administrative Tasks
      - Virus & Malware Removal
      - Software Installations
  • Essential PC Care + Business Hours Help Desk (8am-6pm)

    From $32.00/mo
    Order Now
    • 1 Machine License Included
      - Hardware & Software Audits
      - Performance & Preventive Maintenance Reports
      - LogMeIn Pro License - Remote Control
      - Webroot Antivirus License
      - Malwarebytes Anti-Malware Pro License
      - Windows Update Patch Whitelisting Service
      - Antivirus Scans & Removal
      - Malware Scans & Removal
      - Automatic Windows Updates
      - Automatic Adobe Updates
      - Automatic Java Updates
      - Desktop Performance Monitoring
      - Administrative Scripting
      - North American Based End-Client Phone Support
      - Windows, Mac, Linux & Mobile Support
      - Administrative Tasks
      - Virus & Malware Removal
      - Software Installations
  • SERVER - Essential Care

    $30.00/mo
    Order Now
    • 1 Server License Included
      - NO CONTRACTS (Month to month service - cancel anytime without penalty)
      - No data centre telephone support - phone support provided by MYDWARE office on first come first serve basis
      - Automatic Windows Updates
      - Webroot Antivirus License
      - LogMeIn Pro License - Remote Control
      - Windows Update Patch Whitelisting Service
      - Hardware & Software Audits
      - Ticket-based work-flow
      - Ticket escalation with steps to resolution
      - Remote restart of services by MYDWARE Data Centre
      - Data Centre does not work on issues on your behalf, instead alerts and tickets are created and sent to you
      - Priority escalation for on-site service (on-site service billed at standard hourly rate)
  • SERVER - Preferred Care

    $40.00/mo
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    • - All benefits of Essential Server Care - plus
  • SERVER - Elite Care (24/7/365 Phone Support)

    $80.00/mo
    Order Now
    • - All benefits of Essential Server Care AND Prefered Server Care - plus